Shipping policy

Order Processing Time

We process orders within 3 to 5 business days from the date of purchase. Once your order has been processed, we will proceed with shipping.

Shipping

Orders are shipped no later than the Monday following processing. We use trusted shipping services to ensure the fast and secure delivery of your items.

Delivery Timeframes

Delivery times vary between 24 to 72 hours, depending on your location and the selected shipping method. Please note that these timeframes are estimates and may vary due to weather conditions or other factors beyond our control.

Shipping Fees

Shipping fees are calculated based on the destination and total weight of your order. The shipping cost will be displayed during the checkout process.

On-Site Pickup

If you have selected on-site pickup, please schedule a pickup time using the Calendly link provided in the confirmation email you will receive after your order has been processed. We kindly ask you to respect your selected time slot to ensure your order is ready for pickup.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at admin@tracemaple.com.

Effective Date: February 27, 2023.